The amount and the frequency of brides contacting us for wedding dress repairs are increasing rapidly. With most dress repair cases, the jobs are urgent and short notice is given only days before the wedding. So why do some alteration shops keep damaging wedding dresses?
Many alteration businesses are offering bridal alteration services without having competent bridal seamstresses for the jobs. Seamstresses experienced only in general alterations, like jeans shortening, would not have the right skill level to alter wedding dresses. Hiring good bridal seamstresses would require a bigger budget on wages which some businesses might not be willing to pay. Instead, they simply hire tailors who previously worked as mass production factory machinists or tailors who have no experience in dealing with delicate dresses.

Dress damages could also be the results of bad styling and pinning. Proper styling and pinning require understanding of garment patterns. In order to solve fitting problems and effectively style and pin a wedding dress on brides, the stylist must have good wedding dressmaking knowledge, bridal industry experience and sophisticated dress sewing skills. Unfortunately, there just aren’t enough seamstresses around with this level of competency.
Other times, budget service providers might not have actually ruined wedding dresses but they use rough sewing and bad stitching techniques to save production time and cost. Also, brides may not be given enough fitting sessions to confirm fitting accuracy before completion and pickup. These customers are often disappointed when they pickup their wedding dress because the dress just doesn’t fit well. What’s the point of having an alteration done at the first place if it still does not well-fit afterwards. At this point, brides usually get panic and contact us urgently for dress repair.
While not every single damaged dress could be 100% repaired, all initially unhappy brides who have ever walked into our shop have walked out with a smiling face. If you are a bride who has your wedding dress damaged by others, please contact us as soon as possible. We will do our best to help you through this emotional time and have your dress repaired to your satisfaction.